With AI upgrade, Salesforce's Einstein Copilot will handle unstructured dataSalesforce's conversational AI assistant, to be integrated into all the company's applications, will also include Einstein Copilot Search.December 18, 2023 by Sabrina Ortiz in Artificial Intelligence
State of IT report: Generative AI will soon go mainstream, say 9 out of 10 IT leadersHowever, new research shows that two-thirds of leaders surveyed worry about ethics and career impacts.July 24, 2023 by Vala Afshar in Innovation
Slack's new Canvas feature may help bring order to the channel chaosThis new feature helps organize any data critical to a specific project or purpose, reducing the time team members spend searching for info on the platform.April 25, 2023 by Eileen Yu in Collaboration
Amazon is cutting a massive 18,000 jobs in 'uncertain' economyAmazon chief Andy Jassy says he disclosed the layoffs earlier than he intended because an employee leaked the plans to media.January 5, 2023 by Liam Tung in Work Life
Commerce has become digital-firstAs distributed and complex digital commerce emerges as the norm, only 37% of organizations excel at digital commerce and can attribute their company's overall success to digital commerce.June 14, 2022 by Vala Afshar in Business
The 'Great Sales Transformation' is consultative, digital-first and AI-poweredEight in 10 sales professionals say sales roles have changed since the pandemic, and nearly six in 10 say sales today is more appealing than five years ago.June 6, 2022 by Vala Afshar in Salesforce.com
Tableau adds automated, plain-language explanations to dashboardsWith the new Data Stories feature, Tableau users shouldn't have to spend time repeatedly explaining the dashboards they've built.May 17, 2022 by Stephanie Condon in Cloud
HPE and Salesforce unveil AI and automation tools for developersHPE has launched its Swarm Learning and Machine Learning Development System whilst Salesforce announced further integration with Slack, Tableau, and Mulesoft.April 27, 2022 by Julian Bingley in Services & Software
Automation is at the heart of digital business transformationAutomation will be a driving force in accelerating digital business transformation and growth, playing a key role in hybrid work environments.April 27, 2022 by Vala Afshar in Innovation
Salesforce posts record Q4 results with $1B in sales from the "Data" businessThe CRM giant beat top and bottom-line estimates, with every segment of its Subscription and Support business bringing in more than $1 billion in quarterly revenues.March 1, 2022 by Stephanie Condon in Salesforce.com
Salesforce paid more than $2.8 million in 2021 bug bounties, $12.2 million since 2015Last year, ethical hackers submitted reports of more than 4,700 suspected vulnerabilities to Salesforce.February 24, 2022 by Jonathan Greig in Security
AWS and Salesforce team up to help content distributors deliver better streaming servicesStreaming services took off during the pandemic, but Salesforce and AWS say they can make them better with high-quality video streaming technology, access to viewer data and feedback analysis tools.February 17, 2022 by Stephanie Condon in Cloud